Private Duty Client Care & Scheduling Coordinator

Location: Troy, MI
Date Posted: 03-06-2018
Leading home care agency in the Detroit area is searching for a talented Private Duty Client Care & Scheduling Coordinator to join their team.   
As a Private Duty Client Care & Scheduling coordinator you will:
• Manage caregivers and oversee the services provided to a caseload of clients on a daily basis.
• Interface with clients, families, and employees to ensure quality service is delivered.
• Be responsible for day-to-day scheduling of cases, problem solving, and ensuring customer satisfaction.
• Assist with orientation and training of new caregivers.
• Function with minimal supervision.
• Weekly field visit to clients homes to ensure staff is following proper procedure

Qualifications:
• Excellent communication skills.
• High School Diploma or GED.
• Home Health Aid or Caregiving experience required.
• Health care and/or private duty caregiving experience required.
• Scheduling experience required
• Ability to communicate with all levels of staff and clients.
• Ability to coordinate many activities at once
• Ability to rotate an on-call schedule 
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